Returns related to defective thermostats
Please contact portland@care.enervee.com or via phone +1 888 684 8676.
- Once the item is received after proof of defect from the manufacturer then we will issue a refund.
Returns not related to warehouse errors, defective items, or damaged-in-shipment products
For assistance, please contact portland@care.enervee.com or via phone +1 888 684 8676.
- Once the item is received, we will examine and then we will issue a refund.
- Please note: If you would like a replacement product, you must place a new order.
Returns related to warehouse errors or damaged-in-shipment products
You must notify us within 5 business days of the delivery date of the order and the item(s) will be refunded.
For assistance, please contact portland@care.enervee.com or via phone +1 888 684 8676.
Mar 6, 2025